Our Policy

As Diler Holding, we are aiming to meet the (enforceable) legal and customer requested terms in context with our Quality Management Systems standards that we have established with our principles and values in both local and international markets, to increase the customer satisfaction and meet the needs and expectations of relevant parties.
 
In this context, we make a commitment to;
 
• Have our policy set a frame for our missions and have it announced, understood and applied internally and easily accessed by the relevant parties, and keep it sustainable,
 
• Support the strategic direction of Diler Holding,
 
• Accuracy of our activities’ to Diler’s vision and mission, including the environmental effects, characteristics and scale of our product and services,
 
• Increase our quality performance by continuous improvement approach to our management systems and our efficiency to a level able to compete internationally,
 
• Keep the internal communication effective at all times in order to allow our employees and other shareholders embrace their quality responsiblities,
 
• Build strong relationships with the shareholders in order to analyse and control (according to the control hierarchy) the risks and opportunities and consider their expectations and effects on the local economy,
 
• Develop the sense of responsibility of local community and our other shareholders,
 
• Provide the social and economical requirements as well as the basic human rights and respect the business ethics,
 
• Be transparent with our shareholders about our applications and implement the quality and sustainablity requirements by raising awareness about this,
 
• Act according to the responsible supply principles.
 
İbrahim PEKTAŞ